Bilingual Call Center Representative

Houston, TX

Post Date: 10/23/17 Job ID: 00002S6H Industry: Healthcare Pay Rate: 31200.00 - 37440.00
A Call Center Representative is needed for a large dermatology practice in the Galleria area. The successful candidate will be responsible for providing excellent customer service support and scheduling of patients in a high volume call center supporting Medical, Cosmetic and Spa operations. Collects all relevant information related to the scheduling of the appointment and enters information into Nextech; maintains and coordinates schedule for physician and other clinical practitioners; helps ensure calls are answered in a timely manner; effectively communicates and coordinates changes with internal staff, doctors and departments as needed; follows up on customer interactions and missing documentation as needed. High school diploma required; 2+ years' call center experience required; Must have excellent written and oral communication skills; strong data entry and typing skills; Next Tech EMR experience preferred; dermatology experience preferred; Bilingual in English and Spanish is required.

Shannon Coleman, CPC
Staffing Consultant

Shannon has lived in Houston for almost twenty years and considers the big city her home. Growing up in Beaumont, Shannon graduated from Lamar University with a degree in Business Administration. After successful careers with Ford Motor Credit and the Houston Chronicle, Shannon joined ExecuTeam in 2015 and earned her CPC (Certified Personnel Consultant) Certification shortly thereafter. In 2016, Shannon transitioned to Team1Medical Staffing specializing in Medical Administrative personnel including Front Office, Billing Specialist and Call Center personnel. Shannon is excited by the challenge of recruiting for a variety of positions and looks forward in assisting with your career search!

Not ready to apply?

Send an email reminder to:

Share This Job:

Related Jobs: