Patient Account Specialist

Houston, TX 77001

Posted: 11/17/18 Industry: Healthcare Job Number: 00002TSX Pay Rate: 15.00 - 16.00
Patient Account Specialists are needed for a Medical Billing organization in West Houston. Must have good experience with EOB's to provide excellent Customer Support, and will be tested on EOB knowledge. This is a Temp-to-Hire opportunity! Responsibilities include:
Process benefit and eligibility, billing and payments, authorizations for treatment
Explanation of benefits (EOB's)
Asking appropriate questions and listening actively to identify specific questions or issues while documenting required information in computer systems
Reviewing and researching incoming healthcare claims for patient's (clinics, etc.) by navigating multiple computers systems and platforms and verifies the data/ information necessary for answering any and all questions regarding their claim
Ensuring that the proper benefits are applied to each claim by using the appropriate processes and procedures benefit plan
Communicate and collaborate with patient to resolve issues, using clear, simple language to ensure complete understanding of their bill/ statement
Review and sign all written instruction for any and all duties, duties will be subject to change and ample notices will be given
Meet the performance goals established for the position in the areas of: efficiency, accuracy, quality, member satisfaction and attendance

COMPANY PROFILE:
Medical Billing organization located in West Houston
Growing company
Very accommodating and inviting environment
Restaurants and shopping nearby
Monday thru Friday 8am to 4: 30 PM
REQUIREMENTS:
High school diploma or GED required
Bilingual in English and Spanish a PLUS!
3+ years' experience required
Experience reading EOB's REQUIRED AND TESTED
Knowledge of CMR, E-Power and Centricity desired.
Ability to have productive phone conversations with the insurances companies' representatives
Knowledge in obtaining authorizations and precertification
Knowledge of CMR, EPower and Centricity desired
Prior experience working Medicare, Medicaid, commercial insurance, other government payers a PLUS

Jessica Randolph, CTS/CHP
Sr Staffing Consultant

Employed with ExecuTeam since 2009, Jessica’s dedication and talents easily transitioned her to Team1Medical. Currently, she leads the division and maintains a commitment to her candidates and clients. She finds daily fulfillment in her recruiting and placement successes. Jessica graduated from Florida Atlantic University with a degree in International Business. In 2016, Jessica earned American Staffing Association’s CHP Certification – Certified Health Care Staffing Professional. Married and a devoted mother of two, she maintains a busy schedule, enjoys scrapbooking special memories, and dedicates her remaining time to volunteer work.
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