Contact Tracer (Call Center) - Medical Assistant / CNA

Sugar Land, TX 77479

Posted: 06/29/2020 Industry: Allied Healthcare Job Number: CTMA7747906 Pay Rate: $14.00 - $16.00 / hour

Job Description

We are hiring Contact Tracers to call and interview newly diagnosed COVID-19 patients and their contacts for immediate starts in Fort Bend.

Contact Tracer Responsibilities

  • Call contacts of newly diagnosed patients.
  • Communicate in a professional and empathetic manner toward distressed individuals.
  • Contact tracers will follow the script to inform contacts about the importance of quarantine and what to do if symptoms develop.
  • Maintain daily contact with Team Lead and/or Supervisor.
  • Ability to handle confidential information with discretion and professionalism.
  • Excellent interpersonal skills required and ability to interact professionally with culturally diverse individuals during a time of crisis and distress.
  • Ability to answer and manage calls, emails, and/or interactive voice response system.
  • Take required steps to protect protected health information (PHI)

Job Requirements

Contact Tracer Qualifications

To be considered for the Contact Tracer position, you will need the following:

  • Ability to handle confidential information
  • Critical thinking and sound judgment
  • Excellent organizational skills
  • Communicate clearly and effectively
  • Understand ethics and public good; concerned with public trust
  • Ability to speak, read, and write English
  • Medical Assistant diploma or CNA License
  • High School Diploma

Please read the qualifications for this position carefully. The successful applicant will have to get up to speed quickly after hired and therefore, the client will only consider those who meet all the criteria listed above.

Additional Information

Company culture & perks

  • Immediate start with pay based on credential
  • Join the fight against COVID 19, support your local community and be a part of the solution in these uncertain times
  • When you work as a contract employee through Team1Medical Staffing, you are eligible to enroll in medical, dental and vision insurance, as well as 401K, direct deposit, and our referral bonus program!

If you are eager to help fight again the spread of COVID 19, apply today!

Meet Your Recruiter

Jessica Randolph, CTS/CHP
Sr Staffing Consultant

Employed with ExecuTeam since 2009, Jessica’s dedication and talents easily transitioned her to Team1Medical. Currently, she leads the division and maintains a commitment to her candidates and clients. She finds daily fulfillment in her recruiting and placement successes. Jessica graduated from Florida Atlantic University with a degree in International Business. In 2016, Jessica earned American Staffing Association’s CHP Certification – Certified Health Care Staffing Professional. Married and a devoted mother of two, she maintains a busy schedule, enjoys scrapbooking special memories, and dedicates her remaining time to volunteer work.

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