Patient Account Specialist
Houston, TX 77001
Process benefit and eligibility, billing and payments, authorizations for treatment
Explanation of benefits (EOB's)
Asking appropriate questions and listening actively to identify specific questions or issues while documenting required information in computer systems
Reviewing and researching incoming healthcare claims for patient's (clinics, etc.) by navigating multiple computers systems and platforms and verifies the data/ information necessary for answering any and all questions regarding their claim
Ensuring that the proper benefits are applied to each claim by using the appropriate processes and procedures benefit plan
Communicate and collaborate with patient to resolve issues, using clear, simple language to ensure complete understanding of their bill/ statement
Review and sign all written instruction for any and all duties, duties will be subject to change and ample notices will be given
Meet the performance goals established for the position in the areas of: efficiency, accuracy, quality, member satisfaction and attendance
High school diploma or GED required
Bilingual in English and Spanish a PLUS!
3+ years' experience required
Experience reading EOB's REQUIRED AND TESTED
Knowledge of CMR, E-Power and Centricity desired.
Ability to have productive phone conversations with the insurances companies' representatives
Knowledge in obtaining authorizations and precertification
Knowledge of CMR, EPower and Centricity desired
Prior experience working Medicare, Medicaid, commercial insurance, other government payers a PLUS
Medical Billing organization located in West Houston
Very accommodating and inviting environment
Restaurants and shopping nearby
Monday through Friday 8:00 AM to 4:30 PM
When you work as a contract or contract-to-hire employee through Team1Medical Staffing, you are eligible to enroll in medical, dental and vision insurance, as well as pet insurance, credit union membership, direct deposit, and our referral bonus program!
Team1Medical is one of the most trusted medical staffing agencies in Houston, TX. Our team believes in the importance of learning who you are as a person and a professional. We offer Direct Hire, Contract-to-hire and PRN positions to allow you to choose the opportunities that best fit your needs. Whether you're an experienced professional or just launching your career, Team1Medical will invest in your success.
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