Medical Benefits and Claims
Job Description
- Competitive pay range of $19.69 per hour, based on work experience.
- Schedule: Monday–Friday, 8:00 AM to 5:00 PM
- Location: Houston, TX 77081
- Temporary assignment beginning December 2025
- Weekly pay with direct deposit or pay card
- When you work through Team1Medical, a Reserves Network company, you are eligible to enroll in dental, vision, and medical insurance as well as 401K, direct deposit, and our referral bonus program
Large Healthcare organization in west Houston is seeking several Medical Benefits and Claims Specialist. They are primarily responsible for but not limited to responding to incoming hotline inquiries as they relate to benefits and eligibility verification, claim status (with the ability to identify if a claim requires reconsideration), authorization status, and complaints.
- Answer inbound calls and assist members with benefit and eligibility questions, claim and authorization status, and general inquiries.
- Provide first-call resolutions whenever possible, identifying issues and offering solutions.
- Accurately document all interactions in our customer relationship management (CRM) system.
- Handle claim-related inquiries, submit adjustments when necessary, and spot trends that may require escalation.
- Maintain confidentiality in compliance with HIPAA guidelines.
- Work independently while following departmental policies and procedures
- High school diploma or GED.
- Two (2) years of healthcare/health plan experience is required.
- Strong computer skills and proficiency in Microsoft Office (Word, Excel, Outlook).
- Excellent verbal and written communication skills.
- Ability to work independently with minimal supervision while delivering exceptional customer service.
- Pay range: $19.69, based on work experience.
- Medical, dental, and vision insurance options
- Training and growth opportunities
- Weekly pay and convenient location
Join a professional and fast-paced contact center environment that values collaboration, accuracy, and quality service. You will be part of a team that is committed to helping others and providing clear, compassionate support to members and providers.
The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.
Meet Your Recruiter
Olivia Gonzalez, CHP
Staffing Consultant
Olivia received her bachelor’s in human resources from the University of Houston. She joined Team1Medical in 2021 as a Staffing Consultant working to enrich Houston’s healthcare by matching healthcare organizations and top-notch candidates to offer the best patient care. In November 2022, Olivia earned her Certified Health Care Staffing Professional® (CHP) certification. Trustworthy, compassionate and a detailed-oriented communicator, Olivia wants to help people find a job they love. She believes that people are the most important asset to any organization and her goal is to help our candidates and clients in enriching their careers and internal resources.
In her free time, Olivia is an enthusiast of music, movies and relaxing with family and friends.